Microsoft Dynamics 365 Business Central

Deploy a solution trusted
by over 45,000 SMBs across the world

Microsoft Dynamics 365 Business Central eliminates the need for multiple tools and acts as a single source of truth across your operations. Business Central is an advanced Microsoft ERP with out-of-the-box AI capabilities and has less than 6 months of payback on investment.

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Dynamics Square helps small and medium businesses simplify processes, boost productivity, and achieve measurable results with the AI-powered Dynamics 365 Business Central ERP.

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What is Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central ties together your finance, operations, sales, customer service, project management and more to deliver a 360-degree business management system through AI, automation, and real-time insights.

D365 Business Central brings your teams and business processes in sync to help your company scale and thrive with precision and efficiency. Microsoft Business Central serves as one smart system which helps you stay steady, save time, and make better decisions to take your business into the right direction.

Due to its modular structure and cloud-based deployment, Dynamics 365 Business Central is highly flexible in terms of customisation. Businesses can add/remove Business Central functionalities based on their requirements. This means Business Central ERP can be customised to cater to different industries and operations.

In short, Microsoft Business Central is:

Ready to move to this powerful cloud-based Microsoft ERP to unlock the growth of your business?

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Business Challenges Solved by Business Central

Dynamics 365 Business Central capabilities address challenges that a modern business can potentially face. Some of the most certain challenges include:

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  • Operating on outdated, legacy solutions like Dynamics NAV
  • Disconnected systems (no single source of truth)
  • Reduced productivity due to repetitive manual tasks
  • Issues navigating complex processes or data-heavy systems
  • Financial close cycles take too long, causing reporting delays
  • Poor forecasting due to fragmented data & manual entries
  • No multi-site capabilities, resulting in errors and duplication
  • Bank reconciliations wasting hours and remain prone to human error
  • Difficulty staying compliant with local tax and reporting laws

And the list goes on…

Business Central ERP is an integrated system that addresses all these aforementioned problems and beyond. It helps future-proof your business whether you are a startup that has just kicked off its operations or a promising growing business.

Whether starting small or growing fast, D365 Business Central is what you need.

Dynamics 365 Business Central Capabilities

Microsoft Dynamics 365 Business Central capabilities make it a widely preferred choice by small and midsize businesses.

Is Business Central for Accounting? Yes… and no. D365 BC is much more than just being accounting software. It supports companies across industries and keeps teams connected anywhere in the world.

Business Central comes with the following capabilities:

Business Central Financial Management Features:

General ledger, accounts payable and receivable, VAT and tax management, dimensions, budgets, cost accounting, deferrals, allocation accounts, multiple currencies, consolidation, intercompany postings, fixed assets, cash management, bank reconciliation, reminders, check writing, subscription billing, and recurring and consumption-based billing.

Business Central Financial Management Overview:

Dynamics 365 Business Central Finance functionality simplifies daily accounting and covers advanced financial operations.The Business Central Financial Management module contains features like ledger posting, dimensions, VAT management, AP and AR, budgets, bank connectivity, reconciliations, subscription billing, and more. Leaders have access to timely Business Central reporting with reliable numbers for planning and compliant close.

Business Central Financial Management Benefits:

  • Faster financial close
  • Accurate forecasting
  • Stronger compliance
  • Improved, real-time visibility

Business Central Supply Chain Management Features:

Purchasing, vendor management, invoice discounts, alternative vendors, product information management, item attributes and variants, item references, substitutions with Copilot, inventory control and costing, item tracking, multiple locations, SKUs, transfers, shipping agents, item charges, planning and availability, demand forecasting, ATP or CTP, reservation, calendars, warehouse management, bins and picks, FEFO picking, cross docking, and manufacturing.

Business Central Supply Chain Management Overview:

Microsoft Business Central Supply Chain module helps manage inventory, vendors, and logistics with real-time visibility and automation.

D365 Business Central (BC) Supply Chain Management functionality comes with features like end-to-end flow across purchasing, inventory, planning, warehouse, and manufacturing.

Teams manage vendors and prices, maintain rich item data, track stock with serial or lot, plan supply through MPS or MRP, promise dates with ATP or CTP, and run warehousing with bins, picks, and put aways. This way, operations stay coordinated and timely.

Business Central Supply Chain Management Benefits:

  • On-time deliveries
  • Lower stock holding
  • Stronger supplier control
  • Efficient warehouse flow

Business Central Sales Management Features:

Customer records, quotes, blanket orders, sales orders, flexible line pricing and discounts, campaign pricing, invoice discounts, partial shipping, returns management, and Microsoft Copilot sales assistance.

Business Central Sales Management Overview:

Dynamics 365 Business Central Sales streamlines quotes, orders, and pricing to build stronger customer relationships.

Business Central Sales functionality handles the order to invoice journey. Teams create quotes and orders, apply price lists and discounts, ship partially when required, manage returns and credit, and generate accurate invoices. Microsoft Copilot in Business Central can suggest sales lines from natural prompts or files, which speeds document creation and reduces manual entry.

Business Central Sales Management Benefits:

  • Faster order cycle
  • Accurate pricing logic
  • Happier repeat customers
  • Stronger sales control

Business Central Ecommerce Management Features:

Shopify connector, multi store scenarios, sync items, inventory, customers, orders and transactions, Shopify DTC and B2B, metafields support, scheduled background sync, export posted invoices, and electronic documents handling with Microsoft Copilot mapping.

Business Central Ecommerce Management Overview:

D365 Business Central Ecommerce module helps connect online stores and business processes for seamless selling and fulfilment.

Products, variants, prices, and stock flow to Shopify, while orders, customers, edits, refunds, and fulfilments flow back. Teams run DTC and B2B models, map metafields, and schedule sync tasks, with electronic documents supported for compliant billing.

Business Central Ecommerce Management Benefits:

  • Unified commerce data
  • Fewer order errors
  • Faster fulfilment cycles
  • Connected operations

Business Central Customer Relationship Management Features:

Contacts and accounts, profiling and ABC segmentation, campaigns, interaction and document history, email logging with Exchange, opportunity management, and Dynamics 365 Sales integration.

Business Central Customer Relationship Management Overview:

Dynamics 365 Business Central CRM module centralises customer data to improve campaigns, sales, and engagement.

This Business Central CRM functionality covers contact centric selling. Teams manage people and companies, track calls, meetings, and files, plan and run campaigns, score segments, and follow opportunities through defined stages. Integration with Dynamics 365 Sales supports lead to cash flow, shared price lists, inventory checks, and order sync for fulfilment and billing.

Business Central Customer Relationship Management Benefits:

  • Centralised customer view
  • Targeted campaigns
  • Better pipeline clarity
  • Higher retention rates

Business Central Project Management Features:

Project setup and tasks, budgets, resource and capacity planning, timesheets, WIP calculation, project invoicing, project-specific prices and costs, and project-based replenishment.

Business Central Project Management Overview:

Microsoft Dynamics 365 Business Central Project Management functionality supports planning, tracking, and billing for successful project delivery.

Project Management functionality in Business Central allows managers to create tasks and budgets, allocate resources, collect time, calculate WIP to the ledger, and invoice fixed price or time and materials. Projects draw items through assembly to order or purchase creation, with role-based pages and reports for progress, costs, and profitability.

Business Central Project Management Benefits:

  • On schedule delivery
  • Controlled project costs
  • Accurate phased billing
  • Clear profitability view

Business Central Service Management Features:

Planning and dispatching, service contracts, warranties, service items, service orders and repairs, service price management, and Dynamics 365 Field Service integration.

Business Central Service Management Overview:

Microsoft Business Central Service Management functionality enhances service delivery with better scheduling and contract management.

The role of Service Management functionality in Business Central is to ensure service as a connected workflow. Teams dispatch technicians, manage contracts and entitlements, track service items and parts, set price groups for labour and materials, and invoice completed work.

Integration with Dynamics 365 Field Service carries work orders, consumption, and completion data back for accurate billing and inventory impact.

Business Central Service Management Benefits:

  • Faster service response
  • Lower service costs
  • Contract-driven control
  • Higher satisfaction levels

Business Central Human Resources Management Features:

Employee records, contracts and qualifications, absence registration and analysis, and employee payments and reimbursements.

Business Central Human Resources Management Overview:

D365 Business Central Human Resources module simplifies employee data management and streamlines HR tasks.

The HR functionality in Business Central helps HR teams to maintain accurate employee data, register leave with category or period filters, and process reimbursements through journals, including foreign currency claims. Clean records and basic reporting support compliance needs and smooth handling of day-to-day HR tasks.

Business Central Human Resources Management Benefits:

  • Organised employee records
  • Clear absence trends
  • Smooth reimbursements
  • Lighter admin effort

Business Central Business Intelligence Features:

Power BI reports, 300+ built-in KPIs, self-service financial reporting, Excel export and layouts, built-in Data Analysis, Analysis Assist with Copilot, 400+ built-in reports, and ESG figures in statements.

Business Central Business Intelligence Overview:

Dynamics 365 Business Central Business Intelligence delivers insights and reporting tools for smarter decision-making.

Using Microsoft Business Central, teams can view reports in the client or mobile, set thresholds, share scorecards, and build statements from the chart of accounts. Besides, features like Lists support pivot-style analysis, while Microsoft Copilot prepares analysis tabs from plain prompts. Excel layouts and OneDrive links streamline reporting cycles.

Business Central Business Intelligence Benefits:

  • Deeper KPI insight
  • Faster ad hoc analysis
  • Flexible reporting stacks
  • Confident analysis daily

Business Central Security Features:

Role-based access, privacy controls, audit and compliance foundations, Microsoft Cloud security, tenant data separation, and multi-factor authentication.

Business Central Security Overview:

Microsoft Dynamics 365 Business Central Security protects data with enterprise-grade security and compliance features.

In Business Central, access aligns with roles and permissions, privacy controls apply across services, and compliance frameworks support regional obligations. Authentication and tenant separation keep information segmented while teams work efficiently across integrated business processes.

Business Central Security Benefits:

  • Strong data protection
  • Regulatory compliance
  • Granular access control
  • Enterprise-level cloud trust

Business Central Workflows and Automation Features:

Approval workflows, Power Automate integration, and out-of-the-box Microsoft Copilot (AI) assistance for steps and mapping.

Business Central Workflows and Automation Overview:

Business Central Workflows and Automation streamline approvals and reduce manual tasks.

Business Central supports approvals and background processing across finance, purchasing, and sales. Power Automate connects workflows across teams, while Microsoft Copilot in Business Central assists with mappings and repetitive steps, which shortens cycle times and reduces manual entry. Processes keep moving while teams focus attention on higher value work.

Business Central Workflows and Automation Benefits:

  • Faster approvals flow
  • Reduced manual errors
  • Smarter workflows
  • Smarter workflows

Microsoft Copilot in Business Central

What if your ERP wasn’t just a system but an intelligent assistant that worked alongside you? Copilot in Dynamics 365 Business Central brings AI-powered automation, smart insights, and real-time assistance to transform how your business operates. No more guesswork, no more wasted hours: just seamless efficiency!

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Chat with Copilot Gives Guidance Inside Business Central

Ask questions in plain words, learn features, and follow guided steps directly in the app to complete daily work faster.

Responsible AI Safeguards Company Data Always

Data remains within tenant boundaries, with permissions carried through, and privacy and compliance supported by Microsoft’s Responsible AI principles.

Bank Reconciliation Assist Matches Transactions with Confidence Faster

AI improves matching of bank statement lines, suggests ledger accounts, and helps finance teams reconcile balances with less manual effort.

Electronic Document Mapping Links Vendor Invoices with Purchase Orders

Copilot speeds invoice processing by suggesting mappings between vendor e-documents and purchase orders, reducing errors and saving processing time.

Item Substitution Suggestions Save Time and Prevent Duplicates

Copilot identifies close alternatives for items by scanning descriptions, which helps staff avoid duplicates and improves catalogue accuracy.

Marketing Text Suggestions Speed Product Listings and Pages

AI drafts item descriptions based on product attributes, giving brand-friendly phrasing to list items faster across sales channels.

AI Agents Like Sales Order Agent Transform Daily Workflows

Agents such as the Sales Order Agent handle customer requests end-to-end, turning conversations into orders with user oversight.

Copilot Studio Builds Conversational Experiences Tied to Data

Businesses can design chat experiences connected to records and workflows, enabling staff to query data and act on processes easily.

Ready to move faster? See Copilot in Action!

Book a Demo!  

Why Business Central is Preferred by Small and Midsize Businesses

Irrespective of the industry, Dynamics 365 Business Central is the go-to choice for most SMBs. Some of the industries where this Microsoft Cloud ERP is deployed are:

Manufacturing & Distribution | Logistics & Supply Chain | Healthcare & Medical Service Providers | Education | Food and Beverages

And the list goes on… Let’s explore more about the Business Central ERP solution.

A 2024 Total Economic Impact™ Study by Forrester looked at how companies using Business Central cut costs and ran things more smoothly.

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265%
Return over 3 years 
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< 6 months
Of payback on investment
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Up to 12.5%
Productivity boost for finance and ops teams

*This report was commissioned by Microsoft and conducted by Forrester Consulting. All rights belong to their respective owners.

Business Central is the best cloud-based ERP for growing businesses.

Key aspects:

Integrated Microsoft ERP

Integrated Microsoft ERP: Connects easily with Microsoft 365 apps like Outlook, Excel, Teams, OneDrive, and Power Platform to boost productivity and collaboration.

Out-of-the-box Microsoft Copilot

First AI assistant across business functions that simplifies daily tasks such as creating sales lines, reconciling banks, analysing data, and mapping e-documents.

Cloud-based flexibility

Delivers scalability, easier onboarding, and frees IT resources while ensuring security, privacy, and compliance.

Fast to implement, easy to configure

Businesses can start quickly, tailor settings for specific industries, and use in-product wizards and Microsoft Learn resources.

Built-in analytics

Out-of-the-box KPIs, dashboards, and Power BI integration provide insights for every role.

Global-ready

Supports 50+ languages and 170+ localisations to meet local compliance and reporting needs.

Rated highly by leading tech platforms

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Trusted Microsoft Dynamics 365 Business Central Services by Dynamics Square

We are among the UK’s most trusted Microsoft Dynamics 365 Business Central partners. Our team helps small and mid-sized businesses run better with Dynamics 365 Business Central. From first setup to ongoing care, we make sure your system supports your goals at every step.

With our industry knowledge, firms manage finance, sales, projects, and supply chains in one connected place. This reduces waste, improves clarity, and helps decision-makers act with confidence.

Microsoft Dynamics 365 Business Central Services

Our team of specialists is ready to help you make Business Central work for your business. Speak with us today and take the next step in managing finance, supply chain, sales, and service through one trusted system.

CASE STORY

Learn How UK Defence Apparel Maker Boosted Efficiency By Up To 50% with Business Central ERP.

Why Dynamics Square

Dynamics Square is a trusted Microsoft Dynamics 365 implementation partner in the UK. We help small and mid-sized businesses manage finance, supply chain, sales, service, and projects with Microsoft Dynamics 365 Business Central. Our team focuses on steady results, clear guidance, and strong support. Businesses choose Dynamics Square as their Business Central implementation partner because we are:

  • Certified Microsoft Partner

    Proven expertise with 500+ successful projects and 150+ certified consultants

  • Profound Industry Experience

    14+ years of experience with 12+ industries transformed

  • Solution Architects

    We question, analyse, recommend, before we deploy

  • 360°Dynamics Expertise

    ERP, CRM, ISVs, Power Platform, all under one roof

  • Agile Global Teams

    Collaborative and responsive onsite and offshore teams

  • Presence Since NAV 5.0 and AX Era

    Experts who are into this when legacy systems used to be a big thing

  • Value-Driven

    Hybrid model = cost-efficiency + personalised attention

  • Trusted Long-Term Partner

    Our average client stays for 5+ years, and grows with us

  • 24x7 Customer Support

    Continuous support to keep your business up and running.

  • Customer Satisfaction

    Our clients vouch for us. They share their success stories with us.

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Dynamics’ Square Custom Business Central Solution

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Import Consignment Solution

Manufacturers and supply chain firms in the UK depend heavily on overseas shipments. Delays, poor visibility, and scattered paperwork often create planning gaps that affect production. Import Consignment Solution is a Business Central based solution created by Dynamics Square to fix these challenges in a simple and direct way.

With this extension, companies can see every container linked with purchase orders, record shipment details, and manage critical documents in one system. Teams can follow expected arrival times, split orders where needed, and track real dates against original plans. This means fewer surprises, steady production flow, and greater control over consignments.

Act Now or Watch Others Take the Lead

Every moment without an integrated and AI-powered system is a lost opportunity, wasted time, and unnecessary expense. Choose Business Central: The Smartest Cloud ERP for Your Business!

If Not Now, When?

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D365 Business Central Pricing & Licensing:
Invest in Growth, Not Complexity

Effortless scaling unlocks when you choose to invest in Business Central Cloud ERP. Decisions that used to wait for days, now take seconds!

Transparent Pricing for UK Businesses

Business CentralFree Trial

Begin a 30-day trial to see how finance, sales, service, and operations align within a single experience. Engage with the platform and see real results.

£0.0*

Try for Free

*Get a 30-day free trial to see it for yourself.

Business CentralEssentials

Handle finance, sales, and operations through one smart system. Built-in Copilot (Microsoft AI) helps you drive clarity, speed, and stronger outcomes.

£57.50/user/month

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*Excluding VAT

Business CentralPremium

Access every feature from the Essentials plan, along with advanced tools for service and manufacturing. Designed for expanding teams seeking better clarity.

£82.20/user/month

Contact us

*Excluding VAT

Business CentralTeam Member

Gain access to view records, approve requests, and edit specific details. A perfect match for those supporting daily tasks across departments.

£6.60/user/month

Contact us

*Excluding VAT

Get Started with Business Central

Reports, e-books, videos, training, and more, everything you need to explore the system.

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Have you got questions about Business Central?

Click through to our FAQ for the best answers!

Dynamics 365 Business Central is a one-stop solution for all your enterprise needs. Since Business Central is built with excel-like features and easy-to-use navigation, anyone exposed to advanced excel functionality can easily adapt and leverage the powerful use of Business Central.

Business Central is designed as a complete ERP solution for modern enterprises seeking to simplify end-to-end enterprise practices from financials to sales, warehousing to supply chain, project management to general reporting, assembly to manufacturing; Business Central is embedded with all potential business management solutions that give you real-time eyes into your business. 

You can host your application whether on cloud (private or public) or on-premise; the choice is yours. When it comes to Dynamics 365 Business Central Overview, it comprises huge things. 

To get more information about Business Central, how it works, and how it can transform your business context, do contact Dynamics Square. Our Dynamics 365 Business Central experts can assist you with the right and precise information.

Dynamics 365 Business Central is the updated version of Dynamics NAV. With its upgrade, Microsoft changed its name too. The Core functionality remains the same and is updated with advanced features and navigation to support modern enterprises and to serve every industry. However, existing Dynamics NAV users can still avail of the support services. Dynamics Square offers highly reliable and efficient NAV and Business Central Support Services at cost-effective rates.

Often, enterprises seem confused about when is the right time to upgrade to Dynamics 365 Business Central. If the same question is rolling out in your mind, contact Dynamics Square. We provide free-system health-check to identify your system lacks and upgrading needs considering your current business practices. Our experts can let you know whether you are in need to upgrade your current system or not.

To know more about Why move to Dynamics 365 Business Central? Contact our Dynamics 365 experts, we can help you with all your questions. For instance, when you need to upgrade, what are possible personalized options for you? What sort of implementation practices do we follow while upgrading your existing business solution to Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central comes with a simple, easy-to understand user interface and provides a smooth experience to all users, whether administrators or operators. There might be a need for training to understand the workings of added integrations, customizations, and add-ons. In such a case, you can avail yourself of the learning and training provided by your Business Central implementation partner, and they will guide you along the right path.

Yes, Business Central is totally customisable as per your unique business and its changing needs. Irrespective of the industry, business type, and size, you can customise this powerful application to simplify your business operations. In short, customisations are the path to more productivity and easy business growth.

Let’s build the future of your business—together!

The right technology can change everything, and Dynamics Square ensures your business gets the tools it needs to succeed. Take the first step towards smarter solutions now!

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