Dynamics 365 for Retail

Manage end-to-end retail operations, offer an exceptional customer experience, and handle multiple sales channels from a single screen with Dynamics 365 for Retail.


Unify your Diverse Retail Business with Dynamics 365 for Retail

Microsoft Cloud for Retail industry unifies digital and onsite stores to help you streamline the operations of your multi-channel business. It comes with multi-outlet management, POS (point-of-sale), streamlining online and offline store operations, merchandising management, and more capabilities as well.

Dynamics 365 for Retail comes with an interactive and responsive interface fueled with advanced tools to eliminate complexity for retailers. With the set of required tools, it will help you manage back-end processes so that you can focus on expanding your business.

Why Choose
Dynamics 365 for Retail?

Microsoft Dynamics 365 for Retail eliminates the different data silos with a centralised system to offer an omnichannel experience. You can access entire data, manage goods, maintain catalogues, track stock levels, perform fulfilment, and trace pricing with just a click.

Also, it empowers the business to offer an optimum level of customer experience by personalising all interactions. With this customer-centric approach, you can enhance the shopping experience, which directly leads to more sales opportunities and maximum revenue.

Flexible Solution

Digitalize the shopping experience by building and deploying mobile apps and web portals without hiring a developer or writing code. Also, it lets you automate costs, reduce process complexity, get deep insights, and integrate with other solutions or add-ons with ease.

Real-time Operational Insights

Get real-time, actionable insights to perform accurate stock fulfilment and boost inventory utilization.You can even manage the stock levels of multiple stores (online or offline) to deliver the inventory before it becomes out of stock.

Manage All Merchandising

Understand the market, customers, trends, and competition to simplify replenishment and product sourcing. Also, you can target products to run marketing campaigns while managing all merchandising


Talk to the Retail Experts of the Industry

Let us understand your requirements, simplify operations, and implement the personalised solution that your business is craving. Let's scale your business together.

Dynamics 365 for Retail - Best in the Industry Features

Microsoft Dynamics 365 for Retail Services offers best-in-class features in the industry that empower you to grow your business while offering a good customer experience.


Workforce Management

Manage your workforce, track their work hours, maintain their efficiency, and trace the quality of all employees using a single screen. Also, you can empower your workforce by providing a suitable work environment to enhance productivity and control costs.


Establish Loyalty

Utilise data, understand insights, and give a personalised experience to the customers they are looking for. With the changing demands of customers, you can quickly understand the trends and make them loyal to your business.


Integrations with Software and Hardware Solutions

Integrate various software and hardware solutions with Dynamics 365 Retail to enhance the capabilities of the solution. You can link solutions with cloud computing and modern point of sale to expand the credit capabilities of the business.


Comes with In-built AI

Leverage the power of AI and Microsoft Copilot to understand deeper insights and use them to make informed decisions for business growth. These technologies can help you track high-selling products, cross-sell and up-sell products, resolve queries, and give access to customer insights.


Streamline Store Operations

Behind a successful store, there are numerous operations that need to be managed successfully and precisely. And Dynamics 365 for Retail is one such powerful solution that successfully streamlines store operations without complicating the new changes.


Channel Management

With digitalization, we have a variety of stores (online, offline, virtual, or call centres) to sell services or products to a global audience. D365 for Retail will centralise the data of all stores and offer you a unified platform to maintain, track, plan, and execute everything from a single screen.

Unify your Commerce Business without Complexity!

Maximise customer satisfaction, bring transparency, and drive more revenue by unifying different channels with intelligent insights and an enhanced shopping experience.


Elevate Shopping Experience with D365 for Retail

Microsoft Dynamics 365 for Retail empowers businesses to offer exceptional shopping experiences to customers by leveraging real-time insights. You can cater to the personalised experience by offering gift cards, coupons, a mobile app, and tracking returns of all goods. This is the easiest way to pamper the customer and make them feel special.

If you want to understand your customer requirements and feel special about them, implement Dynamics 365 for Retail.

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