Microsoft Dynamics 365 for AI-Powered ERP & CRM Solutions
Thrive with intelligent business applications
Deploy one intelligent system to drive efficiency across all your operations, be it finance, sales, operations, or customer service. The Microsoft Dynamics 365 suite of AI-powered ERP and CRM applications is built to help UK companies become more efficient, make faster decisions, and grow with confidence.
Dynamics Square will lead you through the entire process of implementation, customisation, and support of the solution you choose.
- 14+ Years of Microsoft Expertise
- 500+ Successful Projects
- 150+ Certified Consultants
- End-to-End Dynamics 365 Services
Microsoft Dynamics 365 software is a set of agentic CRM and ERP applications for managing sales, service, finance, supply chain, HR, operations and other company tasks on a single, unified, cloud platform.
Business leaders seeking to modernise their processes often ask the question: "What is Dynamics 365 used for?"
And the answer is, it is used for the following:
In essence, Dynamics 365 from Microsoft is a set of business apps that help organisations modernise how work gets done.
Improve visibility throughout your business with real-time reporting
Reduce repetitive manual work with AI and workflow automation
Support teams with applications built for their day-to-day work
Connect Microsoft tools your people already use
Scale without replacing your technology again
Work securely from anywhere using Microsoft's cloud platform
| Purpose | Consider |
|---|---|
| Manage finance, inventory, purchasing, and day-to-day operations | Dynamics 365 Business Central |
| Strengthen financial planning, compliance, and global financial management | Dynamics 365 Finance |
| Improve manufacturing, warehousing, procurement, and logistics | Dynamics 365 Supply Chain Management |
| Increase sales productivity and improve pipeline visibility | Dynamics 365 Sales |
| Deliver better, more consistent customer support | Dynamics 365 Customer Service |
| Manage onsite service teams and work orders | Dynamics 365 Field Service |
| Understand customer behaviour and deliver personalised engagement | Dynamics 365 Customer Insights |
You don't have to deploy every application at once. Many organisations begin with a single solution and expand as new requirements emerge.
Need help deciding? Speak to a Dynamics 365 Consultant.
Get Your Hands on The Ultimate Guide to Dynamics 365
This guide collates details you want to know about Microsoft Dynamics 365 in one place. You’ll find straightforward product comparisons, licensing explained in layman’s terms, tips on implementation and migration, the latest AI capabilities from Microsoft, industry examples and real customer success stories.
What's Inside This Guide?
61 Pages
A practical guide that explains Microsoft Dynamics 365 from the ground up, without the jargon.
Detailed Chapters on Solutions
From Business Central and Finance to Sales, Customer Service, Power Platform, Microsoft Fabric, Copilot, and AI Agents.
7 Real Business Case Studies
See how organisations across different industries solved operational challenges and what they achieved.
20+ AI Agents & Copilot Capabilities
Explore Microsoft's latest AI capabilities across Business Central, Finance, Supply Chain Management, Sales, Field Service, and Customer Insights.
6 Industry Solution Blueprints
Learn how manufacturers, retailers, distributors, professional services firms, healthcare providers, and non-profits use Dynamics 365.
ERP Comparison Framework
Understand the difference between Business Central, Finance, and Supply Chain Management, and identify which fits your business.
Implementation & Migration Roadmaps
Follow proven approaches for Dynamics 365 implementation, NAV migration, legacy ERP replacement, cloud adoption, and post-go-live success.
Licensing Made Simple
Get a straightforward explanation of Business Central licensing, attach licences, and Microsoft's application ecosystem.
Microsoft-Certified Expertise
Work with a team of Microsoft-certified consultants who specialise in ERP, CRM, Power Platform, AI, and cloud technologies, ensuring your solution is built on proven best practices.
Business-First Solution Architects
We don't begin with software. We begin with your business. Our solution architects analyse your processes, identify gaps, and recommend the right approach before implementation starts.
End-to-End Microsoft Capability
From Dynamics 365 Business Central and Finance to Sales, Customer Service, Power Platform, Azure, and ISV integrations, you'll have one experienced partner for your entire Microsoft ecosystem.
Experience That Spans Legacy and Modern Platforms
Having worked with Microsoft business applications since the Dynamics NAV and AX era, we understand both legacy environments and modern cloud transformation, making upgrades and migrations significantly smoother for UK-based firms.
Industry Knowledge That Goes Beyond Technology
Our consultants have delivered Dynamics 365 projects in manufacturing, healthcare, distribution, retail, education, and professional services domain. We have helped UK firms solve operational challenges than simply deploying software.
Collaborative Delivery Model
With responsive onsite and offshore teams, we combine local engagement with global delivery capability to keep projects moving efficiently while maintaining close collaboration.
Built for Long-Term Partnerships
Our relationship doesn't end at go-live. We continue to support, optimise, and enhance your Dynamics 365 environment as your business evolves.
Value Without Compromise
Our hybrid delivery model combines personalised consulting with cost-efficient execution. This lets us help you maximise the return on your Dynamics 365 investment.
Experience Dynamics 365
in Action
You can also get in touch with us for help related to Dynamics 365 sign-in & trial options so you can test capabilities in a guided environment.
Every Dynamics 365 project is unique. Some UK organisations replace legacy ERP software, others require CRM capabilities, modernise finance, or connect several business apps for the first time.
Our specialists understand your company process before suggesting the proper implementation solution. Whether you are implementing a single Dynamics 365 application or rolling out in phases, we partner with your team to limit interruption and drive user adoption.
We have delivered Microsoft Dynamics 365 projects for organisations across the UK because we understand local business processes, regulatory issues, and the practical obstacles of replacing legacy ERP and CRM systems.
Our implementation services include:
Want to understand the complete implementation journey?
Read our Complete Guide to Dynamics 365 Implementation.
Microsoft Dynamics 365 offers a flexible licensing model. This lets UK organisations to license the applications and users they need without paying for unnecessary functionality. Costs vary depending on the applications selected, user roles, integrations, and the complexity of your implementation.
We help UK organisations choose the right licensing model while considering future growth, compliance requirements, operational budgets, and the applications they need today.
We'll help you understand:
Our approach is structured, transparent, and outcome driven. We prioritise operational clarity, risk mitigation, and measurable ROI. We do not believe in overselling functionality. We architect systems aligned with operational reality.
Looking for a tailored estimate?
Our team will recommend the right licensing approach based on your business goals and budget.
Get a Free Consultation!Dynamics 365 Integrations
Connect Dynamics 365 with the Tools Your Business Already Uses
Microsoft Dynamics 365 works best when it fits naturally into your existing technology setup. Whether you rely on Microsoft applications or third-party business systems, our consultants help you create a connected environment where information flows securely and efficiently across your organisation.
Popular Dynamics 365 integrations include:
- Power Apps & Power Automate
- Microsoft Azure
- Shopify and other eCommerce platforms
- Banking, payment, and UK tax compliance solutions
- Document management systems
- Warehouse Management Systems (WMS)
- HR and payroll applications
- HMRC and Making Tax Digital (MTD) compatible finance solutions
- Industry-specific ISV solutions
From planning integrations to managing data migration, Dynamics Square ensures your Dynamics 365 solution works seamlessly with the systems your business depends on.
Designed for UK Businesses
Implement solutions aligned with local business practices and operational requirements.
Supports Compliance
Applications such as Dynamics 365 Business Central and Finance can support VAT reporting and Making Tax Digital (MTD) requirements when configured appropriately.
Local Expertise
Work with Microsoft-certified consultants who have delivered Dynamics 365 projects across the UK.
Dynamics 365 is a highly flexible business management software solution that offers organisations the choice of deploying servers on company premises, in the cloud, or as a hybrid environment. Companies can also move to the cloud or hybrid solutions after initially opting for on-premises servers.
Microsoft Dynamics 365 is adaptable for all businesses, irrespective of their industry. MS Dynamics 365 implementation partner will add or customise the features as per business requirements for a seamless workflow.
If your business is growing and you're looking for a solution to help it run even more smoothly, Microsoft Dynamics 365 is the solution. Not only does it help with business management, but it also increases productivity and efficiency using AI, ML, and cloud computing. In other words, it's the right tool to help your business reach its fullest potential.
Microsoft Dynamics 365 cloud enables businesses to scale processes or operations in response to changing business needs and organisational growth. The best part of the cloud is the ease of increasing the power and performance of servers without having to invest a lot of money, effort, and time.
Microsoft provides the ability to integrate Dynamics 365 with native as well as third-party apps using APIs to make the data processing a lot smoother. Users can supercharge their processes for ERP and CRM by connecting different apps for ease of usage.