Maximize your sales capabilities by bringing transparency and efficiency throughout your sales practices. Engage with your customers wherever they are in real-time, build sustainable customer relationships to impact or accelerate your sales. Streamline your sales data, collaborate with your team seamlessly, empower your workforce to adapt quickly.
Support your customers with real-time efficiency and serve them a personalized experience. Empower your team to collaborate and drive optimal experiences with highly embedded tools to respond to your customers. Proactively manage your customers' issues and fix them leveraging AI insights & IoT connected devices as well as provide optimal support to your customers.
Microsoft Dynamics Marketing enables your marketing team to easily plan and execute campaigns using the power of Excel and Power BI. With this tool, you can measure campaign performance across channels from start to finish, engage customers one-to-one, build your sales pipeline, and demonstrate the impact of your marketing investments in real-time. This tool is essential for any marketing team that wants to bring their vision to life and see the results of their efforts in an easy-to-understand format.
Manage your sales, resource utilization, project management, and financial flow leveraging a single integrated app to close more deals, faster the project delivery, and drive maximized outcomes. To enhance your system capabilities and drive innovation throughout their project management process, enterprises can integrate their project service automation with their existing tools.
Microsoft Dynamics CRM (Customer Relationship Management) is a powerful application capable of managing and streamlining customer relationships, tracking marketing campaigns, measuring sales, managing leads, and providing a seamless experience to deliver action-oriented decisions.
Microsoft Dynamics 365 is an all-in-one solution for all business needs, whether CRM or ERP (Enterprise Relationship Management). It contains 12 applications of ERP and CRM software that aid businesses in rapid growth and scalability.
Four applications are available under Dynamics 365 CRM, i.e., Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and Microsoft D365 Project Service Automation. A user can get a 30-day free license to use all the features and understand the functions better before purchasing it.
Dynamics CRM covers various areas of marketing and helps with business sales and customer retention. The top three regions of D365 CRM include Sales, Marketing, and Service. This is a complete application for overall sales and service management.
Microsoft is very conscious of updating the features and capabilities of an existing application to deal with modern ways of business. Formerly, the CRM solution by Microsoft was known as Dynamics CRM, but after a significant update, it has evolved into Microsoft Dynamics 365 CRM.
MS D365 CRM can work on web and mobile platforms with cloud deployment. Users can manage and supervise the sales process from anywhere and anytime using an internet connection.
Microsoft Dynamics CRM offers two deployment options to all on-premises and cloud users. The cloud deployment provides CRM online using Microsoft Azure (Microsoft's cloud storage service), where users can deploy the servers online and access the data in real-time.
Yes, it supports customizations per specific business requirements of the organization. You will need the right Dynamics 365 implementation partner to successfully implement the application without errors.
Yes, this application does support native and third-party integrations. You can easily integrate Excel and Outlook apps to make the workflow smoother. If you need any integration as per your business type, you can contact Dynamics Square.
Dynamics 365 CRM is a flexible tool that can be customized based on specific business requirements and industry types. Being adaptive, it provides seamless features to all businesses, irrespective of their industry. Generally, growing industries opt for this powerful application as the performance can be increased or decreased using the cloud anytime.
All applications per their specific industry type are available in Microsoft Marketplace. You can easily search for and implement them to boost your business operations.