Microsoft Dynamics 365 Commerce is a proven retail solution that integrates or unifies your back-office, in-store, and digital experiences. D365 Commerce enables you to optimize your operations, improve your employee productivity, boost customer engagement, and drive efficient results while reducing costs, time, and energy. With built-in AI capabilities, streamline your core operations from efficiently managing customers to resources to supply chain to marketing practices, and more.
The Commerce Scale Unit allows stores to sell products even if their internet connection is not consistent! It means that your store can still process credit card transactions, issue gift cards, and sync data with HQ despite poor internet service.
Dynamics 365 Retail is now Dynamics 365 Commerce. It has recently had an important upgrade. Because of the way it was named before, people had difficulty connecting the name to what this system is capable of doing. Dynamics 365 commerce contains features such as e-commerce and back office control, among others.