Microsoft Dynamics 365 Commerce
(formerly Dynamics 365 Retail)

Unify Your Back-office, In-Store, and Digital Experience by Empowering Your System with Dynamics 365 Commerce


What is Dynamics 365 Commerce?

Drive consistent engagement across your online and offline channels, offer an omnichannel experience to your customers wherein they can make a purchase anytime, from anywhere using any device whether mobile phones, tablets, or personal systems. Implementing Microsoft Dynamics 365 Commerce helps brands to develop customer loyalty and drive massive relationships for the long run.

Dynamics 365 Commerce Overview

Personalize your customer engagement, maximize revenues, boost your employee productivity, and optimize your operations, and drive improved supply chain practices while reducing costs and increasing efficiency.

Enrich your user experience with modern POS, E-commerce storefront, etc. to parallelly work with external applications to centralize your sales, inventory, order fulfillment, reporting, and more.User Experience
Stimulate your back-office processes including supply chain, finance, operations, and human resource all through Microsoft Dynamics 365 Commerce- an integrated solution for across your commerce needs.Back Office
Easily manage your contents, digital assets, and web storefront with a fully enriched e-commerce platform designed as an integrated solution to drive uplifted results in the commerce domain.E-commerce Platform
Protect your data through Dynamics 365 fraud protection, leverage Dynamics 365 Customer insights to have a 360-degree view into customer data, and drive centralization with Microsoft Bing for Commerce. Commerce Surround Services

Dynamics 365 Commerce Features

Elevate Your Commerce Practices and Drive Profitability with Dynamics 365 Commerce


Omnichannel Experience

Allow your customers to make purchases anytime using any device whether mobile, tablet, or desktop while concluding the modern payment methods, facilitating the delivery model, and more.


Interconnected Processes

Connect people in your enterprise by automating your organizational data and streamlining your processes to manage and accelerate the entire operational flow while improving the productivity ratio.


Unified Data Experience

Embedded with AI intelligence and Machine Learning algorithms, Microsoft Dynamics 365 commerce enables to optimize your operations and enables everyone to make productive decisions in real-time.


Equipped With AI & Analytics

AI-based reporting and key analytics help people in your organization to maintain the right process flow, optimize operations, and ensure a smoother distribution & satisfactory delivery model.

Connect & Share with Experts

Let’s connect to share and discuss your business requirements to reveal revenue-generating solutions.




Drive unified, effective, and efficient commerce strategies once you implement Dynamics 365 Commerce.


Align your business processes as per your specific business practices with Dynamics 365 Commerce upgrade.


Eliminate process interruption and drive continuity with our optimal Dynamics 365 upgrade services.


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Dynamics 365 commerce FAQ's

Microsoft Dynamics 365 Commerce is a proven retail solution that integrates or unifies your back-office, in-store, and digital experiences. D365 Commerce enables you to optimize your operations, improve your employee productivity, boost customer engagement, and drive efficient results while reducing costs, time, and energy. With built-in AI capabilities, streamline your core operations from efficiently managing customers to resources to supply chain to marketing practices, and more.