Dynamics 365 Field Service Implementation

Optimise resources, furnish omni-channel experience, and empower your executives to provide superior customer experience through the implementation of Dynamics 365 Field Service.

Learn how Dynamics 365 Field Service implementation can help you improve the overall customer experience while availing enriched capabilities.


How can Dynamic 365 Field Service help you enhance customer engagement while empowering field executives?

Dynamics 365 Field Service is a best-in-class solution when it comes to optimising field operations and empowering organisations to provide effective value to customers. It enables organisations to deliver services to customers' locations, avail real-time AI enabled data insights, manage workflows, optimise upsell and cross-sell opportunities. The successful Dynamics 365 Field Service implementation would provide you with opportunities, including instant technician support, track customer tickets, minimise downtime, and engage customers with mindful experiences to exceed customer expectations.

D365 Field Service is a powerful tool that comes with in-built modern technologies to help you empower your team, whether technicians or executives. Also, you can boost the productivity and efficiency of the team by offering a unified experience to get and share data in real-time. It builds collaboration between customers, managers, field service technicians, and stakeholders.

D365 Field Service is a cloud-based platform that is accessible on any device, PC or mobile. It leverages the power of modern technologies such as AI, ML, Mixed Realty, and IoT.

Dynamics 365 Field Service offers a remote access feature to seamlessly rectify the issues. It provides a transparent and cooperative status of the ticket or service request so that your customer should be aware of each step you are following to resolve the issue.

It comes with automatic resource management and task scheduling that enables the users to automate the most complex processes of workforce management. With the new service request, it automatically allocates the best resource as per the complexity of the issue, dispatches, handovers the inventory, and tracks the ticket status to keep the organisation as well as the customer informed in real-time.

Technicians have to deal with all kinds of issues irrespective of the complexities. If a technician encounters a more complex issue as per the capabilities, he/she possesses, it would create a bizarre situation and the organisation may have to end up with a customer or business loss. But, Dynamics 365 Field Service empowers the technician and the organisation to use modern features like video calling, data sharing, annotation, and much more to resolve the issue in no time with the correct and accurate solution.

Getting proper customer insight is the key to being successful in this competitive world and staying at the top. D365 Field Service offers customer data, including personal details, history, and ticket data. Even better, it allows the organisation to send personalised offers and surveys to the customer, keeping them engaged with more chances of upsell.

Inventory management is one of the crucial tasks in a business that has to be managed properly. The Dynamics 365 records all the purchases, returns, defective products, stock, and more with precision. Also, it tracks the on-site appointments, provides an efficient routing, updates stocks, and much more.

Customization and integration make a solution adaptable to all changing business needs as per market and customer demand. D365 Field Service is flexible with unique customizations to perform specific business operations, enabling more focus on growth and scalability rather than being consumed with core operations.

Avail Continuous Support for your Business Beyond Implementation!

Join hands with a cost-effective D365 Field Service implementation partner today and avail support beyond it.


Our Simple yet Powerful D365 Field Service Implementation Methodology

We follow Microsoft's certified implementation methodology to understand your existing legacy system. This guarantees you a successful, secure, and transparent process.

Post Go-Live Support

In the last phase, we make the system live so your team can start working on it with full efficiency and productivity.

Analysis Phase

In this, our team will start working to prepare the FRD (Functional Requirement Document) so we can gain an understanding of the organization's current processes. We will also use the information collected to predict future requirements.

Design Phase

Our team will take a look at your current requirements and construct a GAP-FIT document that is based on the functional requirements that have been given. The standard requirements are typically called FIT while the customised requirements are more commonly known as GAP. In this document, we will specify what the necessary, standard, and add-on configurations are as well as what integration needs are required.

Development Phase

Our team will work with you to create a personalised and appropriate Dynamics 365 Field Service solution that helps you achieve maximum growth and profitability. We will take the time to understand your specific needs so that we can create a solution that is tailored just for you.

Deployment Phase

By deploying the system on servers, we're able to provide users with access for testing purposes. This also allows us to test the system against the GAP-FIT and FRD. If there are any discrepancies, we can make changes as necessary to ensure that we're providing an ideal solution for the business.

Post Go-Live Support

In the last phase, we make the system live so your team can start working on it with full efficiency and productivity.

Analysis Phase

In this, our team will start working to prepare the FRD (Functional Requirement Document) so we can gain an understanding of the organization's current processes. We will also use the information collected to predict future requirements.


Why Choose Dynamics Square as Your Trusted Dynamics 365 Field Service Implementation Partner?

At the start of every business relationship, our number one priority is understanding your company's unique operations. We explore your future needs and offer a tailored solution that we believe will satisfy all of your current and future requirements. We're successful because we always put our customers first and work to build trust - which has been our number one priority for over a decade now.


Our team of certified professionals has years of experience in providing implementation, upgrade, and support services to businesses like yours. We're dedicated to helping you get the most out of your investment.


At our company, we pride ourselves on being able to offer cost-effective and competitive pricing for all of our services so that you can feel confident and secure in your investment with us.


We have a team of experienced professionals who cater to all industries, regardless of their type and size. Our team has extensive knowledge and experience in different domains, so you can rest assured that you're in good hands.

Seamless and Fast

Our Dynamics 365 Field Service implementation process is quick, easy, and painless - you won't have to worry about any complex processes or operations slowing down your business.

Customer Support

Our team is always available to help you, no matter what time it is or where you are in the world. We're here to help you overcome any challenges you may face, without any barriers of time, region, or language.

100% Customer

We promise to keep working until you're completely satisfied with the support and services we've provided. We know the process won't be easy, but you have our word that we'll see it through till the end.

Dynamics 365 Field Service Pricing

Optimise resources, furnish omni-channel experience, and empower your executives to provide superior customer experience through implementing Dynamics 365 Field Service.

Dynamics 365 Field Service

£71.60Per-User/Per Month
  • Resolve service issues the first time, every time.

Looking for Customized Pricing as per your business requirements?

Start Today and Upgrade Later

Being a flexible ERP solution, you can easily increase its capabilities based on your business growth and changing modern needs. You can start today with the current requirements and upgrade the system later.

Have you got questions
about Field Service Implementation?

Click through to our FAQ for the best answers!

We can't give you an accurate timeline for implementing a solution until we fully understand the business and its needs. The time required is determined by several factors, including the number of processes, the complexity of operations, integrations, and customizations.

Your responsibility is to give us the right information about your company's current status and what you'll need in the future. This way, we can together find the best D365 solution for you. We also rely on your cooperation to make sure the installation process is as smooth as possible.

After you submit your information, one of our specialists will call you in order to learn more about your company - this includes current needs as well as any potential future needs. This process is what we refer to as the Phase 1 Discovery Call. Everything will be documented accordingly, and then a FIT-GAP analysis will be done in order to establish what the implementation phase will entail. If necessary, we set up another discovery call with a highly qualified functional consultant in order to address any issues that might have come up.

we understand that it can be difficult to learn how to use a new software or solution. That's why we offer free training for all of our users. We want you to be able to fully comprehend the features, capabilities, and functionalities of the newly installed solution so that you can make the most of it. Additionally, we'll assist you in comprehending the fundamental capabilities so that you can recognise your present and long-term needs for the Phase 2 implementation process (in case of need).

The cost of implementation can vary depending on a number of factors, like time. To get an accurate quote for the implementation process, simply give us a call or fill out the contact form.

See Also -

Book a Free Consultation

See How Dynamics Square Can Help Transform Your Business With Microsoft Business Applications.