What is ecommerce ERP integration?

Ecommerce ERP integration connects an online store with an ERP system so information such as orders, customers, inventory, and financial data can move between the two systems.

Why integrate an ecommerce platform with an ERP?

It can reduce manual data entry and give teams a more consistent view of orders, inventory, and financial information.

Can Shopify integrate with Business Central?

Yes. Business Central Online includes Microsoft's Shopify Connector. Depending on the configuration, it can synchronise products, inventory, customers, sales orders, fulfilments, transactions, and payouts.

What does an ecommerce ERP system manage?

An ecommerce ERP system can manage areas such as finance, inventory, purchasing, warehousing, sales, and reporting while connecting with the ecommerce platform used to take online orders.

Is Business Central suitable for ecommerce businesses?

Business Central can support ecommerce businesses that need finance, inventory, purchasing, warehousing, and other back-office processes in one ERP. It can also connect with ecommerce platforms such as Shopify.

How does ERP integration improve inventory management?

It allows inventory information to move between the ERP and ecommerce platform, helping reduce differences between the stock held in the ERP and the quantity shown online.

How does ecommerce integration help finance teams?

It can bring order, transaction, payment, refund, and payout information into the ERP, giving finance teams better information for reconciliation and reporting. Microsoft's Shopify Connector supports transaction and payout synchronisation for Shopify.

Does the Shopify Connector work with Business Central on-premises?

No. Microsoft's current documentation states that the built-in Shopify Connector is available for Business Central Online and is not available for on-premises deployments.

Can the Shopify Connector handle returns and refunds?

Yes. The current connector supports returns and refunds as part of Shopify order processing, although the exact behaviour depends on the configuration.

eCommerce ERP Integration: How to Connect Orders, Inventory, and Finance

Nitesh Sharma Published: Aug 19, 2026 14 mins read Software

Nitesh Sharma

Nitesh, the Sales Head at Dynamics Square UK, is instrumental in enabling businesses to scale effectively, leveraging Microsoft cloud technologies like Dynamics 365, Power Platform, Azure, Copilot, and more.