Dynamics 365 Business Central Vs Dynamics 365 Sales

An Overview

Often businesses reach this point when they need to decide on the right solution for their business. When it comes to choosing out of the major market leaders – Dynamics 365 Business Central and Dynamics 365 Sales, making a smarter choice could be a daunting task. So, let’s navigate the flow of this blog toward deriving Business Central Vs Dynamics 365 Sales.

Well, there could be several factors that can be considered to decide between Dynamics 365 Business Central and Dynamics 365 Sales such as your operational requirement, the region you cover, your decided budget, and more.

Moreover, there could be a distinct complexity level of your business and to drive a seamless approach to ensure continuous productivity, you need to imbibe a solution supporting your current business needs as well as your futuristic ones. However, a standard approach can always be implemented for startups or small-scale businesses.

Now, let’s understand what could be potential situations that your business needs Business Central and when there could be a need to implement Dynamics 365 Sales.

Rather than directly moving toward driving Dynamics 365 Business Central Vs Dynamics 365 Sales, let’s perceive the core part first starting from the initial definition to the similarities they comprise to support your final decision.

What are Dynamics 365 Business Central and Dynamics 365 Sales?

Dynamics 365 Business Central

Business Central is an end-to-end business solution package designed for small to medium scale enterprises to simplify and streamline their process flow covering almost all the business areas from sales, customers, finance, manufacturing, warehousing, and supply chain to human resources. Implementing Business Central could be an all-in-one deal for enterprises seeking to control, manage, and drive end-to-end business flow.

Comes with Built-in business intelligence, that can help businesses with improved visibility across operational activity to make informed decisions to support the production line and enlarge the profitability.

Dynamics 365 Sales

Dynamics 365 Sales is designed to seamlessly connect and drive customers, gain in-depth AI-based sales insights, predict the sales pipeline, and support customers whenever they are in need. Enterprises can control, manage, and drive their sales practices by connecting their sales team, sales processes, and customers in real-time.

It allows them to plan sales, prioritize capacity, ensure seamless planning & forecasting, and manage their production line. You can even predict your revenue fluctuations and can improve your entire sales operations by leveraging AI-based sales analytics to drive continuous sales and profitability.

How Dynamics 365 Business Central and Dynamics 365 Sales are Similar to each other?

Yes, this blog is to know the difference between D365 Sales and D365 Business Central. However, defining similarities may help you clearly understand what Dynamics 365 Sales and Dynamics 365 Business Central can do and how they can relate to each other.

There could be a similarity as well between these two market players and this is the reason why businesses get confused when they need to decide on a business solution, especially in terms of managing sales.

Here, we need to understand that Dynamics 365 Sales is an independent business application to effectively manage and drive sales, customers, and improve productivity. Whereas Business Central is an advanced ERP that comprises several business management modules and Sales management is one of them.

So, this can give a bit of an idea of what could be a suitable deal for you. Now, let’s understand it in an in-depth manner.

When is there a need to choose Dynamics 365 Business Central?

Considering your different set of practices, your requirement may vary even sometimes it could go different from your competitors as well. So, if you think that your business is something wherein you need to manage your customers, sales, finance, supply chain, manufacturing, distribution, warehousing, and human resource; you need to upgrade your system with Business Central capabilities.

If your business addresses part of the modules offered by Business Central, you can get your system configured with the required modules, and later whenever your processes start growing, you can get the rest modules configured accordingly.

In short, if you need to manage multiple business practices but are limited to sales, you need to implement D365 Business Central in your system.

Where is there a need to choose Dynamics 365 Sales?

As the name suggests, Dynamics 365 Sales can be considered an inevitable tool for businesses seeking to manage their independent sales practices. Since Dynamics 365 Sales is purely designed for the businesses anticipating to manage their end-to-end sales flow, keep track of their sales activities, engage the right customers, ensure timely customer support, and predict sales pipeline to level up the sales and drive maximum return on investment.

When to Drive an Integrated Solution?

As we have already made things clear when you need to implement Dynamics 365 Sales and When to deploy Dynamics 365 Business Central. Now, there could also be a possibility when you require to support your business with an integrated solution i.e., integrating both the D365 Business Central and D365 Sales to drive a unified solution.

To perceive this, let’s consider use cases:

Use Case 1:

Suppose you are already a Dynamics 365 Sales user, and you find that your operational flow is increasing, and you need to upgrade your system capabilities to support and drive smoother operational flow. Here, upgrading with business central will certainly help to drive continuous and productive flow across your organization. However, at this level of your business, your business probably may demand to integrate your Business Central account with Dynamics 365 Sales.

Thus, in the future, whenever you find supporting your operational practices apart from sales, you can either switch with Business Central or integrate with Business Central. Further, consulting with a trustworthy Implementation partner like Dynamics Square can always help you to navigate through.

Use Case 2:

Now, suppose you are already using Business Central to seamlessly manage your end-to-end business flow, and at any point in time, you find that your sales practices are growing and require to manage them on an advanced level, need of integrating with D365 Sales with your Business Central configured system comes ahead.

Since, with Business Central, you can merely manage your core sales practices but whenever handling the sales part becomes complicated, integrating with Microsoft’s Sales module becomes crucial to manage and drive seamless yet productive sales practices.

Final Call

So, this blog- Business Central Vs Dynamics 365 Sales is written to support modern business leaders to make a strategic yet needful decision when it comes to finalizing between D365 Business Central and D365 Sales or whether there is a need for driving integrated solution. We have included all the potential facts and figures to help you to make a productive decision fulfilling your concurrent business needs as well as reinforcing your futuristic business flow.

If you need more clarification or want an expert advice to start driving efficacious results, talk to us, we can reveal and suggest the best potential and highly configured solution for your business to drive effective results.

Read AlsoDynamics 365 Customer Engagement

Kapil Jangid

Kapil Jangid is a Digital Marketing expert with an aim of uplifting businesses through cloud-based software as a service (SaaS). He has more than 8+ years of experience working with numerous SaaS companies, driving brand awareness, and enhancing revenue opportunities.


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