Case Study

Sage ERP to Microsoft Dynamics 365 Business Central

Resolved different operational challenges while achieving high ROI.


For more than 25 years in the industry, the business has been helping builders' merchants grow their businesses. During this journey, they have built an extensive supply chain to find products that are not easily available on the market. Irrespective of the complexity of the order, whether urgent or irregular, the business will find and supply it before the deadline. This will help businesses grow by increasing the inquiry-to-order ratio. With good response time and an efficient supply chain, business has 327 active branches at the moment, with a turnaround time of less than 2 hours. They not only deal with builder's merchants but also offer their services to other merchants as well.

What are The
Business Challenges

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The business was running on SAGE ERP with the integration of SQL BE (database) and the outdated Access FE platform to manage different departments. The whole setup has started to generate a lot of complexities due to growing businesses and incompetent tools.

The business was dealing with various issues, including inadequate data reporting, high error risk due to manual data management, and outdated tools for modern challenges.

Also, the business was building and monitoring workflows manually, resulting in complexities and delays in processes.

Due to diverse business operations, they want remote access so that they can manage, track, and control all processes in real-time.

Also, they are unable to track the status of SLAs.

Solution Delivered

Upgraded their system from SAGE ERP to D365 Business Central.


The business is now able to get advanced support and hassle-free updates from Microsoft without any charge.


The company can now take control of all financial data that includes cash flow, bank reconciliations, fixed assets, budgeting, and project costing while shortening cycle times with the late payment-prediction extension.


They can access advanced procurement capabilities that include vendor management, purchase order creation, inventory tracking, and management.


The business can get real-time data analytics to enhance decision-making.

Users can avail themselves of advanced procurement capabilities.

They can now get auto-upgrades and updates installed by Microsoft without any hassle or charge.

The organization can access centralised database and remote connectivity.

Users can access automation to simplify business processes and enhance productivity.

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