Microsoft Dynamics 365 Customer Insights

Leverage a scalable, unified, and interactive Customer Data Platform (CDP) to unlock relevant customer’s insights and their personal experiences.
I agree to the Privacy Policy and Terms of Service.

Accelerate Business Gains with Innovative Artificial Intelligence (AI) Features

Deliver actionable outcomes and improve Customer Lifetime Value (CLV) with AI-powered CDP that renders meaningful insights based on unified customer's profiles.

Transform into a customer-focused organization where marketing, sales, and customer support teams have critical insights for personalized customer engagements with minimal training and technical assistance.


Capture Holistic Customer Views for Enhanced Experiences.



  • Unify behavioral, observational, and transactional data with smartly aligned popular customer data stores.
  • Resolve customer’s identities with integrated AI and machine learning tools and recommendations.
  • Build comprehensive customer profiles through the audience intelligence platform by Microsoft Graph.


  • Predict the next best actions with user-friendly machine learning models.
  • Understand unique audience segments through AI-driven recommendations or easy to customize features.
  • Initiate informed actions with Customer Insights cards embedded into Dynamics 365 Business applications.
  • Monitor and analyze workflows in response to customer indications with Power Automate.


  • Accelerate business gains with intuitive and AI-guided experiences, connected Azure services and features, or by using tailor-made machine learning templates.
  • Customize dashboards and generate insightful reports with authentic customer data platforms linked to Microsoft Power BI (Business Intelligence).
  • Develop smart applications with integrated customer insights by deploying Microsoft Power Apps.


  • Cut-Short Time to Value (TTV) of offered services with Azure based automated CDP that seamlessly connects with existing Azure data sources.
  • Enable information privacy and General Data Protection Regulation (GDPR) compliances with business- ready security and embedded governance tools while retaining complete ownership of the data.
  • Leverage Microsoft expertise in AI research and cloud along with data and developer platforms to deliver insights for efficiently serving customers.

Why Dynamics Square?

We are a leading Microsoft Dynamics 365 partner in the UK with an office in London and serving across the UK including Birmingham, Glasgow, Liverpool, Manchester, Leeds among others for Dynamics 365 services like an upgrade, support, integration and any customization. We continually invest to keep our team, assets, relationships, delivery capability and service portfolio at their best. We act as a trusted business partner and helping businesses to grow at their pace.


Talented Teams

We hire the most qualified, driven, and talented people we can find. This helps us take on challenges and tasks that other consultants can’t always handle.


Focused on Innovation

At Dynamics Square, we deliver creative solutions custom-tailored to each client’s unique organizational needs.

Process and Quality Driven

Each of our projects adheres to strict guidelines, helping our teams deliver high-quality solutions for all of our clients.

Microsoft Dynamics 365 Customer Insights