TIMESCO Case Study

The UK’s premier manufacturer of medical devices for Anesthesia, Surgery, Podiatry & General Medical.

Upgrade to Dynamics 365 Business Central Online

Established in 1964, Timesco is a well-known manufacturer and supplier of surgical instruments in the UK market and is continuously working to expand the same globally. Timesco is expanding with a product range that includes Anesthesia, Surgery, General Medical, and Podiatry in the medical industry. They are also working toward innovating and developing medical technologies to bring awareness and improve the quality of human life.

What are The
Business Challenges

Timesco was not satisfied with their previous Dynamics NAV support partner in terms of providing on-time system support and the sort of services they anticipate.

Facing difficulties while driving their manufacturing, supplying, and distribution operations through on-premises Dynamics NAV 2013 R2.

Finding a trustworthy partner to upgrade their Dynamics NAV 2013 R2 system and getting timely support were a challenge for them.

Solution Delivered

Upgrading to Dynamics 365 Business Central Online

Dynamics Square upgraded Timesco's system from Dynamics NAV 2013 R2 to Dynamics 365 Business Central online.

Integrated Timesco's Business Central account with third-party Document Management add on and performed seamless migration to ensure connected and smoother data-driven practices.

We provided onsite UAT (User Acceptance Training) for two weeks during the pandemic & Go Live Sessions to ensure seamless user adaptation to Timesco team.

We helped Timesco to easily move to Dynamics 365 Business Central and seamlessly start using the newly upgraded system.

Benefits

Timesco is now using D365 Business Central on the cloud while leveraging Azure-based data-driven practices integrated with Outlook helping them to accelerate their business flow while improving their financial capabilities and ensuring reliable compliance management.

Timesco ensured that they have doubled their production capacity and increased their revenue by leveraging connected data experience gained through our integrated business management solution.

Our end-to-end user training and support helped Timesco employees to adapt, learn, and use the system efficiently without losing the current workflow.

We are impressed with their product awareness, technical skills and commitment to us. They analyze the situation and deliver to best fit our requirement and solutions.

Mark Shaxted

Operations Manager | CRM Trading

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