CQC Case Study

World's leading British-based Textile Products manufacturer for Military.

Implementation of Dynamics 365 Business Central Cloud

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Established in 1948, CQC is the world-leading manufacturer of textile products mainly for the defense market. CQC is known for its world-class high quality and robust military products serving the UK Ministry of Defense and other international military agencies. CQC is working to establish itself as one of the UK experts in designing and manufacturing CBRN clothing.

What are The
Business Challenges

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CQC was not satisfied with the inventory valuation of their current NAV version.They were looking for a cloud ERP (Enterprise Resource Planning) solution to manage finance, supply chain, and inventory departments.

They were facing difficulties tallying their inventory with the trial balance of any financial period. This issue was impacting the financial performance of the overall business.

CQC could not match and manage the actual WIP (work-in-progress) figure and BIN-wise inventory.

They were experiencing issues matching the figures between product consumption and product production.

Due to the mandatory submission of VAT returns to HMRC, they were facing issues with their NAV version as it was not compatible with the new norms of the UK government for all VAT returns. This submission has to be done electronically.

Solution Delivered

Upgrading to Dynamics 365 Business Central Online

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Dynamics Square upgraded the ERP of CQC from NAV to Microsoft Dynamics 365 Business Central Online.

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D365 Business Central Cloud enables the users of CQC to run and manage the entire business from anywhere and anytime.

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Dynamics 365 Business Central Online helped the client meet their accounting needs by implementing this new online ERP solution.

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We helped CQC with the required customizations and integrations for seamless operations.

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Dynamics Square helped the client understand all features and tools of Business Central Online and helped them connect data across the departments, like finance, inventory, sales, and purchase.

Benefits

The upgraded system of CQC started to perform flawlessly without any lag issues.

Dynamics Square has resolved the issues of inventory management. They are now able to tally its inventory valuation with TB (Trial Balance).

CQC started getting accurate WIP (work-in-progress) figures and can monitor the data in real-time.

With multi-bins on location, the client was able to get the bin-wise inventory position.

With the help of Business Intelligence of Dynamics 365 Business Central, the system started to give suggestions to the client for the consumed raw material against the produced products.

The client now works with the new technology to make the business smooth without system performance issues. Now, they are able to automate the production process.

With Dynamics 365 Business Central, it becomes easy to submit the tax reports as MTD returns with HMRC directly from Business Central without any delay.

As a trusted partner, Dynamics Square helped them understand the working of 365 Business Central for growth and scalability.

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I recommend Dynamics Square as a provider of Microsoft Dynamics 365. We were using a very old version of NAV which was time-consuming and not user-friendly. Nitesh called me to offer the services of Dynamics Square as a partner, and it was a good decision to change and upgrade to Dynamics 365 Business Central Cloud. At first, my team was hesitant to use the upgraded version of ERP, but after training and testing, we have 6+ months of good experience. With the upgraded system, we are happy with our decision. The service provided by Dynamics Square has been great during the implementation, and Nitesh has continued to keep in touch with us for follow-up.

Davina Bevan

Finance Director, CQC Limited
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